Privacy Policy
At Madnes.shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://madnes.shop/) or make use of our products and services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect both personal and non-personal information to enhance your shopping experience and provide better services. The types of information we collect include:
a. Personal Information
- Name: We collect your name to personalize your experience and for order processing.
- Email Address: To communicate with you regarding your order, promotions, and customer support.
- Shipping Information: To fulfill your orders, including your shipping address.
- Payment Information: We collect payment data via secure third-party payment processors (e.g., PayPal, Stripe). We do not store your payment details on our servers.
b. Non-Personal Information
- Device Information: Includes data such as IP address, browser type, and operating system used to access the site.
- Usage Data: Information about how you interact with our website, such as page views, time spent on the website, and the links you click.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Order Fulfillment: To process and ship your orders.
- Customer Support: To respond to inquiries, provide assistance, and offer the best customer service.
- Marketing: To send promotional emails, newsletters, and offers (you can opt-out at any time).
- Improving Our Website: To analyze website usage and improve the user experience.
- Security: To detect and prevent fraud and enhance the security of our website.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to track the activity on our website and hold certain information. Cookies are small files that are stored on your device.
Types of Cookies We Use:
- Essential Cookies: These are necessary for the basic functioning of the website (e.g., session cookies).
- Performance Cookies: To gather information on how visitors use our website (e.g., Google Analytics).
- Advertising Cookies: To deliver personalized ads and measure the effectiveness of our advertising campaigns.
You can control the use of cookies through your browser settings, including disabling cookies. However, please note that disabling cookies may affect the functionality of our website.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your personal data in the following circumstances:
- Service Providers: We may share your data with third-party companies that provide services to us, such as payment processing, order fulfillment, and email communications. These service providers are required to protect your data and only use it for the purposes of providing services to us.
- Legal Compliance: We may disclose your personal information if required by law or in response to a valid request by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner, but it will remain subject to this Privacy Policy.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement a variety of security measures, including encryption, firewalls, and secure payment processing, to ensure that your information remains safe.
However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct any personal information that is inaccurate.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., to comply with legal obligations).
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or by contacting us directly.
- Cookie Preferences: You can manage cookie preferences through your browser settings.
If you wish to exercise any of your rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites. We recommend that you review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
10. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
